Zurich Servers Offline

Connectivity to our Zurich data center has broken down, leading to limited Wuala functionality (e.g. no new accounts can be created). We have no estimate on when this will be resolved.

Connectivity problems

05:15: Currently, one of our data center operators has connectivity problems. This might make parts of Wuala unavailable to some users.

The problem has been resolved by 07:00. Link to the causing incident at OVH:
http://travaux.ovh.net/?do=details&id=6533

Connection Problems

Update 11:00 CET:
Issue has been resolved.

Due to current network overload some users can experience transaction problems in Wuala. We are working on resolving the issue.

Website not reachable

Update: Everything is back up and working normally again. Thank you for your patience.

_

Due to a technical problem, the website was not reachable this morning. It will back online again in a few minutes.

Prolongued Connectivity Problems

Update:

Everything should be up and running normally again. We apologize for any inconvenience.

Tonight, from approximately 01:30 to 06:58, Wuala wasn't available for many users. This was caused by an error in our monitoring system and not detected until early in the morning due to suboptimal processes and a human error related to yesterdays network problems in the data center. We will take measures to prevent this in future. If you have been affected by this issue, please write to support@wuala.com and we provide you with 2 GB of free extra storage.

Connectivity Issues

15:25 Our two main data centers are currently not reachable. This seems to be the maintenance of the network infrastructure which was scheduled to take place this morning. We have no estimate when we will be back online again.

15:31 The network is coming back to life again.

15:57 A few services are still offline. This is caused by http://hetzner-status.de/#351.

23:13 to 23:16 Network connectivity interrupted

23:33 to 23:26 Network connectivity interrupted

Network Problems

06:27 Many services are not reachable. We are in contact with the data center to resolve this issue.

06:55 The problems have been resolved. Apparently, this was caused by http://www.hetzner-status.de/#344 .