Metadata saving problem

Update 11:15 CET:
Issue has been resolved

Due to an HW-issue with one of our core servers that handles new meta data storage in Wuala, a small number of users may be unable to currently save/update metadata information on files stored in Wuala. We will keep you updated, as soon as the service is back online again.

Connection Problems

2011-16-12 14:00: Our hosting partner is having connection problems that affects part of our online system. We are currently investigating this error.

Update 15:00: Issue has been resolved.

Web Download Problems

From roughly 3:30 to 6:30, downloading shared files from the web site did not work properly any more. These downloads still worked using the Wuala client.

Small file access problem

Starting at 16:00 CEST, some users may experience difficulties to download/upload small files (up to 300kb) from/to Wuala. The root cause has been identified and we are working to resolve the issue.

Update 16:20 CEST: Service is up again

Network Problems

2011-10-23, 11:05: Due to a partial power outage in one of our data centers, Wuala may currently have problems when uploading or downloading files.

12:00: All download problems could be resolved. For about 10% of all small files (<300kB), Wuala remains in read-only mode.

Update 20:55 CEST: Wuala is fully operational and the read-only mode disabled again.

Connection Problems

Our hosting partner is having connection problems that affects part of our online system. We are currently investigating this error.

Update 16:55 CEST:
Issue resolved

Administrative Problem

Due to an administrative misunderstanding, one of our servers has been taken offline. As a consequence, write access got suspended for a small fraction of our users for approximately 30 minutes, starting 10:15 a.m. CET.